Online Services for Appointments and Prescriptions for patients aged 16 and over

Online services are not available to patients under 16 years of age

You can now access a variety of services online without having to phone or visit the surgery.

Online services offered

  • Booking and cancelling appointments (not available at present)
  • Requesting repeat prescriptions
  • Requesting acute prescriptions

Our online services are quick, easy and convenient to use from a smartphone, tablet or computer.

They will save you time and help you take more control of your health, particularly if you have any long-term medical conditions which require regular monitoring and prescriptions.

Complete the online form – Patient only

To reduce footfall to the Practice the recommended method of registering for online service is by submitting your information online. Although we prefer you submit identification, at this time it is not a requirement to do so.

We look closely at all applications for access to make sure they are genuine. Access can also be withdrawn at any time if there are concerns about patient confidentiality.

This service is not available to anyone under the age of 16

Tools and apps

List of self-management tools and apps that have been developed or approved by NHS Scotland.

Abuse of the Online System

Abuse of the system includes, but is not exclusive to the following:

  • Sending needless or abusive messages to the Practice
  • Repeatedly booking and cancelling appointments 
  • Repeatedly booking appointments over a short period of time
  • Booking appointments and not attending them 
  • Any offensive or abusive messages through the service 
  • Requesting prescriptions that you do not need.

Proxy access

If you are the parent of any children under the age of 12 you will need to fill in a ‘proxy’ access form to view their details. You can also grant access to a carer if you wish.Further information about Proxy Access

Security

We take the security of your information very seriously. Our clinical systems provider ensures that the information you provide when using the online services portal is protected. All communications with the web site are encrypted, using the same high security that major banks use for their internet transactions (128 bit SSL). Only you can see the personal information you enter.

Using the most up-to-date version of your web browser also improves security of information. Remember to close the browser after use, especially if someone else could access your computer.